Privacy Policy
At Gymlab, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us when you use our website (gymlab.fit) and services.
1. Information We Collect
We may collect personal information in the following ways:
- Information you provide directly: When you register your child for classes, camps, or events, we collect personal details such as your name, child’s name, email address, phone number, home address, and payment information.
- Information automatically collected: When you visit our website, we may automatically collect data such as IP addresses, browser type, operating system, and browsing behaviour (e.g., pages viewed, links clicked).
- Cookies and similar technologies: We use cookies and similar tracking technologies to improve user experience and analyse site usage. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use your information for the following purposes:
- Service provision: To register your child for classes, camps, or events and to manage your account.
- Communication: To provide you with updates, reminders, and promotional offers related to our services.
- Customer support: To assist you with any inquiries or issues.
- Marketing: To send you information about our upcoming events, services, and promotional offers. You can opt out of receiving these communications at any time.
- **Compliance and safety: To ensure compliance with legal obligations and for the safety and security of our members.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
- Service providers: We may share your information with third-party service providers (e.g., payment processors, IT support) who help us deliver our services.
- Legal obligations: We may disclose your information if required by law or to comply with legal processes.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, please note that no online transmission is completely secure.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements. If you would like us to delete your information, you can request this by contacting us at hello@gymlab.fit.
6. Your Rights
You have the following rights regarding your personal data:
- Access and correction: You can request access to or correction of your personal data.
- Deletion: You may request the deletion of your personal data under certain conditions.
- Objection and restriction: You can object to or request a restriction on the processing of your data.
- Data portability: You may request a copy of your personal data in a machine-readable format.
- Withdraw consent: You can withdraw your consent to data processing at any time.
To exercise any of these rights, please contact us at hello@gymlab.fit.
7. Children's Privacy
We take special care to protect the privacy of children. Our services are directed at parents and guardians, and we collect information about children only from their parents or guardians. If you believe we have collected personal information from a child without parental consent, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website, and you will be notified of any significant changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:
Gymlab
Email: hello@gymlab.fit
This Privacy Policy was last updated on 23/09/2024